Searching for an Electronic Medical/Health Record (EMR/EHR) can resemble the painstaking task of shopping for a new car. You need to be sure you make the right decision; it not only meets your needs but comes with a positive recommendations, boasts of reliability, and fits conveniently within your budget. It can be rather difficult to set aside time in your busy schedule to make this decision, but if you are able to answer these following questions, your EMR search may end more swiftly and successfully.
Valant offers free and unlimited training and support! It is important to us that our clients are comfortable with the EMR and use it as effectively as possible. We have found that our most successful implementers are those that make the most of their introductory training and keep in close contact with their Account Manager throughout the implementation process, asking questions along the way. Here are some tips we hope you find helpful:
Large behavioral health group practices are caught between two worlds: that of the relatively mature market for EHR’s for general medical practices and the relatively immature world of EHR’s for behavioral health care practices. The products pitched to them from the large EHR vendors that focus primarily on primary care are way beyond their budgets, lack functionality (such as integrated scheduling and billing, behavioral healthcare specific templates and treatment plans, etc.), and are cluttered with features that have no value in day-to-day psychiatric practice. Current EHR vendors that are focused on behavioral healthcare frequently have some of the desired functionality and lack the clutter, but they rarely offer a complete product that provides for all of the practice management needs of the mental health practice. In addition, the relative immaturity of the vendors and market make the viability of the vendor a concern. So, there is no perfect answer. Yet large practices have known for a long time that their paper systems are inadequate and that the meaningful use incentive train is leaving the station. What are they to do?